Privacy policy

This privacy policy sets out the basis on which we will handle any personal data, including but not limited to payment information, and other data that we collect from you or from other sources or that you provide to us (“data”). For your access to and use of the website (collectively, the “site”), services and applications (collectively, the “services”). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you consent to the processing of data in accordance with this privacy policy.

The references mentioned in the first person (or similar) in this privacy policy are references to Excellent Glass Factory, and the references to “to you” or “the user” are references to you as an individual or legal company, as the case may be.

What data may we collect from you?
We may collect and process the following data:

• data you provide by filling in forms on the site, including data provided when you register to use the site and other joint registrations (eg social media logins), subscribe to our services, post materials or request other services.
• data you provide when entering a competition or promotion through our site, completing a survey or voting processes, or providing reviews, testimonials or feedback.
• data that you provide to us, or that we may collect from you, when you tell us about any difficulty you encounter when using our site.
• correspondence record if you contact us.
• general, aggregated, demographic and non-personal data.
• if you download or use our mobile application, we may have access to details about your location and the location of your mobile device, including your unique device identifier.
• details of the transactions you have made through our website and details of our processing and delivery of the goods you have ordered.
• details about your computer, including, for example, your IP address, operating system and browser type, as well as data relating to your general use of the internet (for example: by using technology that stores data on or accessing your device, such as cookies, conversion tracking code, web beacons, etc. (collectively, “cookies”).
• your email address and/or mobile phone number that was provided to us by third parties who have confirmed to us that they have obtained your consent to share your email address.
• any other data we consider necessary to enhance your experience of using the site.

How will we use your data?
We may use data in the following cases:

  • To provide you with information, products or services that you request from us or we think you may be interested in, and where you have consented to be contacted for such purposes.
  • To provide you with services based on where you are located, such as advertising, search results, and other content tailored to you.
  • To carry out obligations arising from any contracts entered into between you and any third party using our site, or between you and us.
  • To improve our services and to provide better and more personalized services.
  • To ensure that the content of our site is presented in the most effective manner for you and for the device you are using to access our site.
  • To notify you of changes to our site.
  • For any other reason we deem necessary to enhance your browsing experience.

What if we change our privacy policy?
  • Our business is constantly changing, so our privacy policy may be affected and need to change in parallel. We will post the current version of this privacy policy on the site and it will remain in effect from the time it is posted on the site or upon the date specified by us as its effective date.
  • We may periodically send you e-mail reminders of our notices and terms, but you should check back frequently to see the latest changes.
  • You should check the privacy policy regularly. Your continued use of the site after any changes constitutes your acceptance of this privacy policy as amended.